Privacy

Privacy Policy

Anser Innovation understands that your privacy is important to you. We are committed to protecting the security of your private information as you use this website.

This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our,” or “us” means Anser Innovation and its affiliates. “You,” “User(s),” and similar words means the individual accessing this site.

Our Privacy Policy identifies how we treat your private and public information.

What is public information and how is it collected and used? Public information is information either that is publicly known, or information that cannot identify you as an individual person. If you visit this web site to read information, such as information about one of our products, we may collect certain information about you from your computer’s web browser. Because this information cannot identify you or be tied to you personally in any way, there are no restrictions on the ways that we can use or share such public information. In addition, if you publicly post information about yourself to other users of our website, such as when you participate in a public forum, blog, or chat room, the information you post is public information, and there are no restrictions on the ways that we can use or share it.

What is private information and how is it collected? Private information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number, which you give us for limited purposes. We may collect private information from you in a variety of ways when you fill out an online form or survey, or when you conduct an online transaction with us.

Are cookies or other technologies used to collect private information? No, we do not use cookies or other technologies to collect private information. However, if you visit our web site to read or download information, we may collect certain public information about you from your computer. This information is collected from your computer’s web browser. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information that we collect using cookies is public information. You are always free to decline our cookies if your browser permits, but some parts of our web site may not work properly for you if you do so. We will not allow third parties other than those companies that we hire to perform services or functions on our behalf to place their own cookies on our web site.

How does Anser Innovation use private information? We may keep and use private information we collect from or about you to provide you with access to this website or other products or services, to respond to your requests, to bill you for products you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our services or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content. Private information collected online may be combined with information you provide to us through other sources. We may also remove your private identifiers (your name, e-mail address, address, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is no longer private information and we may treat it like other public information. Finally, we may use your private information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

Does Anser Innovation share private information with others? We will not share your private information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some private information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your private information with a third party for the purpose of providing a service to us, we will prohibit them from keeping, disclosing or using your information except for the purpose of providing the services we asked them to provide. We will not sell exchange or publish your private information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your private information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal). We also may disclose your private information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal processes.

How is private information used for communications? We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services, and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your private information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

How is private information secured? We have implemented generally accepted standards of technology and operational security in order to protect privately-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your private information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your private information.

Are there special rules about participation in Public Discussions on the Site? This site may provide public discussions on various topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the website. Anser Innovation does not agree or disagree with anything posted on the discussion board. Also, remember that you must comply with our other published policies regarding postings on our public forums.

How can a user access, change, and/or delete private information? You may access, correct, update, and/or delete any private personally-identifiable information that you submit to the website. You may also unsubscribe from mailing lists or any registrations on the website. To do so, please either follow instructions on the page of the website on which you have provided such information or subscribed or registered or contact us.

What about Children’s Privacy Rights? We will not intentionally collect any private information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected private information from a child under the age of 13, please contact us.

Tailored Advertising As you browse petchatz.com and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

What happens if the policies change? We reserve the right to modify this Policy at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the home page of the website for a period of time. If you have any questions about this privacy policy or about our website practices, please contact us with via email at support@petchatz.com or via telephone at (855) 444-6544.