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PetChatz HD

PetChatz HD

$379.99 $329.99

PetChatz Digital Daycare for the Home Alone Pet

PetChatz is a Greet & Treat® videophone that provides a full day of interaction and entertainment for your home alone pet with NO MONTHLY FEES.

SKU: PCHD Category:

  • Description
  • Additional information
  • Product Information
  • Reviews (58)


PetChatz is a Greet & Treat® videophone that provides a full day of interaction and entertainment for your home alone pet with NO MONTHLY FEES. A complete interactive experience with two-way video chats, treat dispense, calming aromatherapy, brain (treat) games, pet-to-parent messaging (with PawCall) and entertainment with streaming DOGTV. All in the safety and convenience of your home. (PawCall and DOGTV subscription sold separately). Turn on the sound/motion triggered PetWatch video recording to capture your pet’s activity while you are away.

Your order will include a PetChatz HD unit and mounting bracket, one pack of PetChatz Treatz, one pack of PetChatz Scentz Pads, a sample of PetChatz Scentz Essential Oil Drops (Calm Aromatherapy) and easy installation instructions. PetChatz offers a 60-day money back guarantee and 1-year limited warranty. The purchase also includes the Premium PetChatz Network Service featuring: (1) unlimited audiovisual streaming, (2) over-the-air software upgrades, and (3) unlimited premier US based customer care assistance.

Additional information

Weight6 lbs

Product Information


  • Sleek, durable, pet-safe design
  • Special PetChatz ringtone to alert pet of your call
  • HD, low-light camera with two-way video
  • High-resolution LCD screen
  • Full-frequency audio system for robust sound
  • Built-in microphone and speakers for two-way sound
  • Sound detection + alerts
  • Motion detection + alerts
  • Scent diffusion system
  • Treat dispenser (approximately 150 treats inside)
  • Treat level indicator
  • Low treat volume notification
  • Treat counter (to track number of treats given per day)
  • Free, secure mobile and web app
  • Simple set up and intuitive interface
  • Pet training guide and video
  • Wi-Fi and Bluetooth enabled
  • Compatible with PetChatz PawCall® (sold separately)
  • Streams DOGTV (subscription required)

Durable & Pet-Safe:

PetChatz HD is a pet-safe design made in the USA of durable material and designed with pet safety in mind. The small, sleek, chew-resistant, low-profile unit makes PetChatz HD ideal for pet safety and durability.

Every angle, surface, material, feature and function is designed with pet safety in mind. There are no corners, edges or electrical cords that can be chewed.

PetChatz HD mounts directly over an outlet and is screwed securely into a wall stud (>100 lb pressure tested), leaving little opportunity for a pet to tear it off the wall. When properly installed PetChatz HD is safe for your pets and cannot be easily damaged.

Designed by top pet experts to be much more than a treat camera, the PetChatz Digital Daycare System can be controlled from anywhere using an iOS/Android app or desktop computer.

Easy to Clean:
PetChatz HD is easy to clean. The removable treat hopper and easy access treat chute make cleaning a snap. When used correctly with PetChatz Treatz® and PetChatz Scentz®, no other maintenance is required.

Complements Home Decor:
PetChatz HD complements any home decor without taking up any floor space. Its sleek, modern style is ideal for any room in the home.

PetChatz HD can be mobile with the optional PetChatz Stand and can be with your pet anywhere! With temporary PetChatz HD wall-mount options, you can use your PetChatz HD in a veterinary hospital, boarding kennel or even a pet-friendly hotel.

High speed (broadband) internet access is required to support two-way video and sound. Your internet access speed will dictate video resolution and video frame rate. We recommend 2 Mbps minimum upload speed. To test your internet speed, go to

No Monthly Fees Required:
We offer UNLIMITED CHAT TIME to make every day calls to your pet with PetChatz® HD. Our Cloud Package provides an unlimited amount of audiovisual data streaming per day.

Also available at no additional charge:
Access to helpful instructions for use manual, setup videos, and pet training video.


  • IEEE 802.11b/g/n Wi-Fi router with WPA/WPA2 security
  • WPS Protected Setup supported
  • High-speed (broadband) internet access to support two-way video and sound
  • Minimum 2 Mbps internet upload speed
  • Compatible with iPhone: 5 or later and iPad. Optimized for iOS 9 or later
  • Compatible with Android: Dual core with Android 4.1 or later
  • Computer with a webcam

PetChatz Conforms to:

ETL Listing for North America UL 60950-1, Issued: 2007/03/27 Ed: 2 Rev: 2001/12/19 Information Technology Equipment Safety Part 1: General Requirements • CSA C22.2#60950-1, Issued: 2007/03/27 Ed: 2 (R2012) Information Technology Equipment Safety Part 1: General Requirements; Amendment 1:2011. Federal Communications Commission (FCC) Verification for the United States • FCC 47CFR 15B clB, Issued: 2011/04/21, Title 47, CFR Part 15, Subpart B Unintentional Radiators Class B Verification. Industry Canada (IC) Verification • ICES 003, Issued 2012/08/01 Spectrum Management and Telecommunications Interference-Causing Equipment Standard.

Please note: PetChatz® HD is currently available for shipment and use in the United States and Canada.  You will be notified upon shipment of the actual product or of any delays. Free shipping UPS Ground (excludes Alaska, Hawaii, and Canada).

High speed (broadband) internet access is required to support two-way video and sound.  A minimum of 2Mbps upload speed is required, but to optimize performance we recommend 4Mbps upload speed or higher.

58 reviews for PetChatz HD

  1. 5 out of 5

    Pet Chatz makes traveling for work and being away from my dogs way more bearable! I love being able to check in on them throughout the day, and I know they appreciate the delicious treats!

  2. 5 out of 5

    Perfect for the traveling pet parent!

  3. 5 out of 5

    I own 8 PetChatz units. I use them in the suites of my dog boarding facility. The customers love that they can check in on their dog and speak with them while they are away. Picture and sound quality have improved a great deal since an update they released late 2017. A lot of the quality has to do with the amount of traffic over your wifi network. Sometimes my facility bandwidth gets loaded down with devices, etc that the audio/visual can suffer a bit. We also use the DOGTV on the units which I thought would be a waste, but turned out to really work. Believe it or not, some dogs will actually watch the picture and listen to the sounds. Helps to pass the time, much like we do from home. Their customer service has been very helpful and I will continue to purchase and expand the units in the future.

  4. 5 out of 5

    Great experience

  5. 5 out of 5

    So much fun and our fur babies love it!

  6. 5 out of 5

    LOVE LOVE LOVE OUR PETCHATZ!! Great way for me to check in on our furry kids while we are working…highly recommend the plastic cover. We have a Newfoundland who slobbers ALOT so we bought the cover with it initially and thank goodness cause he walks by and licks it all the time! lol

  7. 5 out of 5

    Love this pet chatz so fun with my dogs they get so excited.

  8. 5 out of 5

    PerChatz has been a wonderful experience! Our dog loves it, and my family can now see him from wherever they are in the world. We absolutely love it!

  9. 5 out of 5

    I was impressed by everone.

  10. 5 out of 5

    Really awesome! Amazingly kool

  11. 5 out of 5

    Great experience! I love Pet Chatz and it’s been great to be able to check in with my dogs while I’m traveling or out and about for the day. I with the camera had a wider angle though. 🙂

  12. 5 out of 5

    Very satisfied

  13. 5 out of 5

    Very satisfied customer service was EXCELLENT very FRIENDLY very EDUCATED about the PetChatz

  14. 5 out of 5

    Good customer service is almost nonexistent these days, forget about EXCELLENT customer service. PetChatz offers EXCELLENT CUSTOMER SERVICE as well as an EXCELLENT product. I highly recommend their products.

  15. 5 out of 5

    It was great!

  16. 5 out of 5

    Awesome price .

  17. 5 out of 5

    Very smooth transaction, great product, easy to set up! 🙂

  18. 5 out of 5

    The equipment is a little pricey. But, it’s the best around in my opinion. It’s been a great experience. We love checking in on our dog during work or when one of us is traveling.

  19. 4 out of 5

    Our cat loves to come to the Pet Chatz once she hears the chime go off and dispenses her a treat. I think it helps with her separation anxiety when we’re gone for a weekend. She isn’t as grumpy with the, “why didn’t you come home and leave me all alone” attitude once we do come home. I hope PetChatz will be around for a long time, without their network connection I’m afraid the device will be an expensive brick and the cat will go back to missing us when we’re away.

  20. 5 out of 5

    Great experience. Excellent product and efficient customer service!

  21. 5 out of 5

    Excellent customer service. Any question or issue I had they were right on it. Kudos to Petchatz

  22. 5 out of 5

    Love Petchatz.Everyone is so helpful and kind.

  23. 5 out of 5

    Customer service is wonderful!

  24. 5 out of 5

    PetChatz is great, it gives me peace of mind while I am traveling.

  25. 5 out of 5

    love chatting with my dog while I’m at work or out of town, and she responds to it as if I am there! I bet if she could talk to me she would!!!

  26. 5 out of 5

    I gave it to my son for Christmas for his little Yorkies and he absolutely loves it the puppies go right to the pet chats as soon as he calls their name it is a wonderful product he is very happy with that

  27. 5 out of 5


  28. 5 out of 5

    My experience was excellent and I love the product. It is durable and I did recommend it to a friend who purchased one herself.

  29. 5 out of 5

    love the product wife loves being able to see the pups and the creator should be applauded the staff is five star thank you

  30. 5 out of 5

    Customer Service was awesome.

  31. 5 out of 5

    Would Recomend amazing service *****

  32. 5 out of 5

    Good seller!!!

  33. 5 out of 5

    This is a truly lovely company. Very rare find these days.

  34. 5 out of 5

    Me and my dog Charlie love it. I am a flight atttendant and now when I am away Incan send her a treat and say hello. It’s very cool and works great.

  35. 5 out of 5

    The employees seem knowledgeable about the products and are also very attentive and friendly

  36. 5 out of 5

    great service, fast and also and excellent product. thank you so much!

  37. 5 out of 5

    Very profesional.

  38. 5 out of 5

    Excellent product and customer service.

  39. 5 out of 5

    I LOVE my petchat, I can see Remy every day while I’m at work and make sure he is okay. It makes my day!!

  40. 5 out of 5


  41. 5 out of 5

    I felt that they were very responsive to my needs and questions. Their customer support was outstanding! And of course, we love our PetChatz!

  42. 5 out of 5

    Great, love it!

  43. 5 out of 5

    The customer service was beyond exceptional. Thank you Kendra for all your help.

  44. 5 out of 5

    awesome product as well as customer service peeps. I’m thrilled to pieces about my Petchatz, and Powder loves it as well (mostly the treats)

  45. 5 out of 5

    This product is certainly worth every cent, not only does my 3 dogs love it but my two year old grandson loves it as well. My dogs love it why I’m on vacation I can talk to them and drop a snack. My sitteris notified to fill their treats, everyone is happy. Thanks again for Pettschat.

  46. 5 out of 5

    Great product and service!

  47. 5 out of 5

    Best experience

  48. 5 out of 5

    Fast response, no complaints here.

  49. 5 out of 5

    Best purchase I’ve made so far for my pets!

  50. 5 out of 5

    I just love the ability to link in at anytime. So convenient and easy to train.

  51. 5 out of 5

    We were very pleased when our petchatz was replaced after it stopped working. Customer Service was great. We really enjoy having Petchatz and so do our pups!

  52. 5 out of 5

    I loved it. i use it daily.

  53. 5 out of 5

    Love it!

  54. 5 out of 5

    I am very please with the PetChatz and more please with the customer service. They have been so nice and helpful during the training process.

  55. 5 out of 5

    Great product and great customer service as well!

  56. 5 out of 5

    I am very please with the PetChatz and more please with the customer service. They have been so nice and helpful during the training process.

  57. 5 out of 5

    Very good Very helpful professional advice on set up etc

  58. 5 out of 5

    Just got my PetChatz HD and I love it!!

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