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Upgrade PetChatz 1.0 to PetChatz HD

Upgrade PetChatz 1.0 to PetChatz HD

$299.99 $149.99

Upgrade Your PetChatz 1.0 to a Certified Refurbished PetChatz HD.

  • FREE shipping!
  • Compatible with PawCall (your pet can contact YOU and play brain games!)
  • Two-way HD (low-light) video and full-frequency audio system
  • Wi-Fi and Bluetooth enabled
  • Treat them with PetChatz treats & comfort them aromatherapy from your smartphone, tablet or computer
  • PetWatch, a smart motion-and-sound triggered video recording feature that automatically records the last 30 funny, cute, and naughty moments
  • Sound and motion detection with alerts
  • Sleek and pet-safe system
Availability: 18 in stock (can be backordered) SKU: HDUPGRADE Category:

  • Description
  • Additional information
  • Product Information


Upgrade Your PetChatz 1.0 to a Certified Refurbished PetChatz HD.

PetChatz HD is a Greet & Treat® videophone that allows you the ability to truly interact with your ‘home alone pet’ from anywhere. PetChatz provides 2-way video chats, treat-dispense, aromatherapy, sound and motion detection and the ability to stream DogTV. Compatible with PawCall, the interactive gaming, and calling accessory. PetChatz HD and PawCall create Digital Daycare in the safety of your home.

The purchase also includes the Premium PetChatz Network Service featuring: (1) Unlimited audiovisual streaming, (2) Over-the-air software upgrades, and (3) Unlimited Customer Care assistance. *We will ship a Certified Refurbished PetChatz HD unit.

  • 60-Day Money Back Guarantee (We know you will love it)
  • 1-Year Limited Warranty


  • Sleek, durable, pet safe design
  • Special PetChatz ringtone to alert pet of your call
  • HD, low-light camera
  • Full-frequency audio system for robust sound
  • High-resolution LCD screen
  • Built-in microphone and speakers for two-way sound
  • Sound detection + alerts
  • Motion detection + alerts
  • Scent dispense
  • Treat dispense (over 100 treats inside)
  • Treat level indicator
  • Low treat volume notification
  • Treat counter (to track number of treats given per day)
  • Free, secure mobile and web app
  • Simple set up and intuitive interface
  • Pet training guide and video

Additional information

Weight6 lbs

Product Information

Durable & Pet-Safe:
PetChatz HD is made of durable material and designed with pet safety in mind. The small, sleek, chew-resistant, low-profile unit makes PetChatz HD ideal for pet safety and durability.

Every angle, surface, material, feature and function is designed with pet safety in mind. There are no corners, edges or electrical cords that can be chewed.

PetChatz HD mounts directly over an outlet and is screwed securely into a wall stud, leaving little opportunity for a pet to tear it off the wall. When properly installed PetChatz HD is safe for your pets and cannot be easily damaged.

Easy to Clean:
PetChatz HD is easy to clean. The removable treat hopper and easy access treat chute make cleaning a snap. When used correctly with PetChatz Treatz®; and PetChatz Scentz®;, no other maintenance is required.

Complements Home Decor:
PetChatz HD complements any home decor without taking up any floor space. Its sleek, modern style is ideal for any room in the home.

PetChatz HD is mobile and can be with your pet anywhere! With temporary PetChatz HD wall-mount options, you can use your PetChatz HD in a veterinary hospital, boarding kennel or even a pet-friendly hotel.

High speed (broadband) internet access is required to support two-way video and sound. Your internet access speed will dictate video resolution and video frame rate. We recommend 2 Mbps minimum upload speed. To test your internet speed, go to

No Monthly Fees Required:
We offer UNLIMITED CHAT TIME to make every day calls to your pet with PetChatz®; HD. Our Cloud Package provides an unlimited amount of audiovisual data streaming per day.

Please note: Apple limits (non-http) video chat streaming on iOS cellular devices to 5 MB data or 5 minutes, whichever comes first. The limit does NOT apply if you are using a Wi-Fi network.

Also available at no additional charge:
Access to helpful instructions for use manual, setup videos and pet training video.

Please note: PetChatz HD is currently available for shipment and use in the United States and Canada.  You will be notified upon shipment of the actual product or of any delays.

High speed (broadband) internet access is required to support two-way video and sound. A minimum of 2Mbps upload speed is required, but to optimize performance we recommend 4Mbps upload speed or higher.


  • IEEE 802.11b/g/n Wi-Fi router with WPA/WPA2 security
  • WPS Protected Setup supported
  • High speed (broadband) internet access to support two-way video and sound
  • Minimum 2 Mbps internet upload speed
  • Compatible with iPhone: 5 or later and iPad. Optimized for iOS 8.1.1 or later
  • Compatible with Android: Dual core with Android 4.1 or later (The application for Android devices is in development.)
  • Computer with a webcam

PetChatz Conforms to:

    ETL Listing for North America UL 60950-1, Issued: 2007/03/27 Ed: 2 Rev: 2001/12/19 Information Technology Equipment Safety Part 1: General Requirements • CSA C22.2#60950-1, Issued: 2007/03/27 Ed: 2 (R2012) Information Technology Equipment Safety Part 1: General Requirements; Amendment 1:2011. Federal Communications Commission (FCC) Verification for the United States • FCC 47CFR 15B clB, Issued: 2011/04/21, Title 47, CFR Part 15, Subpart B Unintentional Radiators Class B Verification. Industry Canada (IC) Verification • ICES 003, Issued 2012/08/01 Spectrum Management and Telecommunications Interference-Causing Equipment Standard.